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Abuse & misuse

Report misuse

If you've received email you believe was sent through Mailpulse and something isn't right — the sender is unclear, the opt-out doesn't work, or the content concerns you — tell us here. We investigate every report and act on what we find.

Tell us what happened

The more detail you can give — sender, subject line, date — the faster we can trace it.

You can also forward the email itself to hello@mailpulse.co.uk.

How we handle reports

Every message we send is required to identify the sender and carry a working opt-out. If a campaign falls short of that standard, or promotes something unlawful or misleading, we will stop it. We may pause or decline any campaign that risks the trust our sending depends on — that protection is part of the service, for recipients and clients alike.

If your concern is simply that you'd rather not be contacted, the quickest route is our unsubscribe page — one request covers all of our sending.

Mailpulse, Eastham Hall, Eastham CH62 0AF. Tel: 03333 604 102. Email hello@mailpulse.co.uk.
We contact businesses lawfully under UK GDPR and PECR, identify ourselves in every message, and offer a simple opt-out.

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